Archiva chooses Atlassian’s Jira Service Management technology to manage ticketing for its customers and Requiro.HUB users. Nominated by Forrester as a “strong performer”, the platform guarantees a high level of collaboration between customers, customer care and internal departments. The fluidity of the communication flow together with a constant tracking of the activities allows the Customer and our staff to have at any time the state of the art of the open requests.