RPA, IDP and BMP the frontiers of Hyperautomation to increase efficiency and improve productivity within your company.
Imagining the future of business environments, it is hard not to think of automation and collaboration between humans and machines. To be honest, this condition has been increasingly asserting itself in recent years along with the concepts of Digital Workplace, Digital Workflow and Intelligent Document Processing.
However, there is a widespread fear that this type of evolution could lead to a future in which the role of the human being in business processes will be only marginal.
However, McKinsey estimates that around one third of the activities of 60 per cent of today's professions could be automated in the area of low-value tasks such as data entry, repetitive e-mails or similar everyday tasks. These, in fact, do not require human judgement, so if these tasks were carried out by bots in an automated manner, human resources would have more time to devote to value activities.
One day, machines will be able to solve all problems, but none will ever be able to pose one
- A.Einstein
The technological revolution is not a phenomenon from which one can escape, which one can avoid, nor are alternatives to its 'adoption' 'planned'. This is not to say that there will be no future for human beings, but rather that cooperation is indispensable if we are to stay afloat in a fast-moving world.
To interpret evolution with scepticism and reluctance could prove wrong: so why not take advantage of the wave of automation? One should no longer be in doubt when evaluating digital workplace, workflow or simply document management solutions if they are the concrete solution to increase efficiency and improve productivity within your company.
In this in-depth look at two solutions for this purpose: Robotic Process Automation (RPA) and Intelligent Document Processing (IDP).
What is RPA?
The term RPA - Robotic Process Automation refers to programmes and software capable of automating all those repetitive human actions through the use of robots or bots capable of replicating machine behaviour.
Thus, robotic process automation helps businesses and organisations limit human intervention on computers for those tasks that are simple, repetitive or based on precise procedures but still take time to complete.
As mentioned, in fact, although activities such as data entry and/or extraction, repetitive emailing, etc., are important in business contexts, these do not require human judgement or expertise but still take time to complete.
Instead, employing Bots or RPA solutions that can perform these tasks allows employees to focus on value-add or cognitively demanding tasks. Optimising timing by reducing repetitive tasks increases FTEs.
RPA software can support Finance, HR, Customer Service, Logistic&Operation departments, and the benefits benefit the entire organisation.
What can RPA do?
- It enters data from structured data inputs within information systems such as ERP, CRM, BPM.
- Reconcile payments, transactions and accounting data, balance sheet certification.
- Authentication on web portals such as SdI, supplier portal, e-commerce and marketplace.
- Extracts structured data within information systems such as ERP, CRM, BPM.
- It controls systems for Master Data, Iban, Fiscal Register, Telematic Receipts and Electronic Invoices.
- Track and report by extracting, cross-referencing and calculating data from multiple systems.
Removing these activities from the 'task list' values the individual employee, not replaces him. The value of human action is irreplaceable, but it can be increased by allowing the individual to focus attention on growing activities and finding new business opportunities.
It is no coincidence that the market for RPA solutions, which was valued at $846 million in 2018, is estimated to reach $5 billion by 2024: the average annual growth rate is at 34% (The Innovation Group).