Case Management - Pega

Thanks to the Pega software, we are able to involve all company departments (administration, sales, purchasing, HR...) in a workflow optimisation process with a single user experience.

In business change processes we use Pega because we share its philosophy. The technology enables us to adopt a centre-out approach that puts your company and your goals at the centre. From there, we create a path to the desired result by dividing the work into stages and intermediate milestones. The work phases, referred to as 'cases', must be completed one after the other guided by the achievement of the result and are fundamental because they help to build a common language between all departments involved in the path.

With Pega technology, we simplify business complexity by combining automation (RPA) and business process optimisation (BPM); we can define Pega as a single orchestrator for all business processes and complex systems.