RPA: what it is and what it can do for your business growth

rpa as growth for your business

In the ongoing quest for more efficient and effective processes, we often hear the term RPA, or Robotic Process Automation.

Beyond acronyms and abbreviations, however, many entrepreneurs and managers find it difficult to understand the potential of the tool. 

Robotic Process Automation or RPA is a system that, through the use of robotic software (or BOT RPA), reduces human effort in all company business processes, automating and streamlining all the repetitive and low value-added activities that steal space and time from our employees.  To further simplify the concept, we can speak of a 'virtual workforce' that increases the workforce without affecting costs and man-hours. 

Who is Robotic Process Automation for?

As a tool for optimising processes and eliminating time wastage (the famous muda of Toyotism), RPA technology is suitable for any company.

Those who benefit most, however, are large companies, SMEs and all organisations that aspire to exponential growth; RPA is a real accelerator of business growth.  

What are the benefits of Robotic Process Automation solutions

Incorporating virtual workforces into business processes brings numerous advantages for a proportionally small investment.

Certainly, it is possible to optimise execution times, increasing effectiveness and ensuring data quality and consistency, reducing human error and waste.

In addition, these innovative technologies enable companies to embark on a digitisation path with strategic value to ensure a better customer experience for the user as well. Finally, greater productivity is guaranteed, with reduced management time and 24/7 availability. 

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How does RPA work?  

Robotic Process Automation uses a robotic software instance that works in a virtual environment, just as a human user would. Its task is to carry out all those activities that have a low business value but are nevertheless indispensable. Think for instance of checking the consistency of incoming documents, data entry or gathering information from different online sources.

Virtualisation technologies offer great scalability and flexibility that modern RPA systems utilise for tasks such as Web Scraping, Text Parsing and Optical Character Recognition, emulating user input and solving the need to analyse and process large amounts of data with minimal human control intervention. 

The enterprise finds itself able to offer increasingly fast and up-to-date services, consistently increasing the quality of the user-experience for the end-user. 

How will RPA technology evolve?

The integration of Artificial Intelligence and Machine Learning technologies within RPA services mark a turning point in the future of process optimisation: thanks to increasingly advanced solutions, it is possible to significantly reduce labour costs even on more complex and articulated tasks, resulting in more agile and faster production cycles.  

Indeed, the change underlying RPA initiatives has an impact on the way companies use human resources, such that resources used for repetitive actions or jobs are replaced with bots. This replacement then leads to a redesign of the productive forces within the company to focus more human resources on value-added activities. 

We are living in a period in which companies are trying to bring back in-house activities that they were delegating until the day before yesterday, precisely because thanks to RPA solutions, it is possible to have intelligent and autonomous tools that enable them to keep up with the sudden changes.

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